Contact:MichaelCompany:SIM ShanghaiWebsite:www.sim.biz

This present letter is to confirm that sim(selective international management) Co.,Ltd. is using the sevices of PcFree by Arthur Ke.PcFree has installed our office network, servers and laptops and maintain our system continuously.We are happy and satisfied with their services, their commitment to the tasks and the reactivity of the troubleshooting service they offer us.We hereby recommend PcFree, Arthur Ke and his team for IT Services in Shanghai to any potential customer.  

Contact:Ms Shi

Company:Shanghai Top-done Import and Export

Website:http://www.top-done.com/ 

We have been working with PCFREE since 2003. We are quite satisfied with their service. We use computer quite frequently since we are a trading company.Whether it is an issue with old computer or new computer, software or hardware problem, you have given us a great help. I am very satisfied that each question we raised are given a solution. Moreover, PcFree provides us training and help us to improve our computer operation skills. Our cooperation with PcFree will definitely continue and I hope a better and bright future for PcFree and its brand recognition in the market. All the best!  

Contact:Mr. Sun

Company:Shanghai Yamamura Fuhiro Interior Design Engineering Co. Ltd

Website:http://www.joy1960.com/ 

We have been working with PcFree almost half a year.Before that, we outsourced to other IT companies, but the service they provided are often not desirable, there is a great disparity between the commitment and the actual service, such asresponse time, engineer’s technical skills. The cooperationwithPCFREE is quite satisfactorythoughthe service fee is slightly higher than the previous service companies. We are quite satisfied with their response time and personnel skills. We have high reliance on computer since we are aninterior design company. PcFree’s service brings us reliable working environment and increases our work efficiency. We wish PcFree a greater achievement!  

Contact:Ms Zheng

Company:Shanghai Cotion Trading Co. Ltd.

Website:http://www.cotion.com/ 

We are very satisfied with your service, whether on responding time or technical support, you can always achieve our requirement on time. We hope you maintain good service quality and continue providing quality service, wish you a prosperous future!!! 

Contact:Ms.Chen

Company:G&E Human Resources Consulting Co., Ltd.

Website:http://www.gnehr.com/ 

Working with PcFree for almost a year now, we are quite satisfied with its service. Firstly, PcFree provides us ontime service; secondly, PcFree provides professional and efficient service, all of our service requests are finely resolved; thirdly, PcFree also supports us on regular maintenance, which in turn ensures our normal business operation.   

Contact:Grane

Company:kathleen’s 5

Website:http://www.kathleens5.com.cn/ 

With almost two years’ cooperation, PcFree’s overall service is quite satisfactory. Service requests are taken seriously and resolved favorably. It would be better if you can come up with some valuable suggestions besides resolution on computer issues. Hope we will continue maintaining a cordial working relationship. 

Contact:Ms. Liu

Company:Mop

Website:http://www.mop.com/

Working with PcFree nearly one year now, we are satisfied with its service. Since we are an internet company, we highly rely on the internet and network. PcFree provides us timely and courteous service, takes our service request seriously. Hope we will continue a tacit understanding and smooth coordination in our future cooperation. 

Contact:Ms. Yu

Company:Pacific Prime (Shanghai)

Website:http://www.pacificprime.com/ 

PcFree’s engineers’ work attitudes are rather commendable: warm, sincere and patient. In the mean time, we would like to see a better achievement on work efficiency upon the quality service. 

Contact:Ms. Tang

Company:Shanghai LIRI Technologies Co., Ltd

Website:http://www.sliri.com.cn 

PcFree’s service is quite satisfactory; the engineer’s technical skills are rather good. All of our inquiries and requests can be finely resolved. This normal operation of our local network has greatly reduced our workload. IT outsourcing is really a great way of saving manpower and management costs, and improve work efficiency. We hope PcFree a better and prosperous future! 

Contact:Ms. Gao

Company:Visas Consulting Group Shanghai

Website:http://www.visas.to

We’ve been working with PcFree for a month now. Although it just get started, we are quite satisfied with their service. We have launched new CRM system, and it often requires technical support. Their good attitude, timely response and quick resolution have given us great support. Thank you very much! 

Contact:Ms. Wu

Company:Shanghai Foreign Construction Architectural Design Co., Ltd.

Website:  

With more than one year’s cooperation, we think PcFree’s performance is rather commendable. Onsite engineers are professional technicians and they solve problems with good manner. In the case of unexpected issues (i.e. virus attack), they remind us in the first place, this has reduced us unnecessary losses. With our consistent trust, we hope for the more mutual collaboration in our future cooperation! 

Contact:Ms. Fan

Company:Yunsor Carbon Crystal Technology (Shanghai) Co., Ltd

Website:http://www.ysccc.cn/ 

PcFree’s engineers have good work attitude and technical ability. Timely response via phone service request, reasonable service charge, good knowledge in telephone switch, perfectly solved our telephone issues. Thank you for providing us good solution and good service. 

 Contact:Ms. Bu

Compnay:Shanghai Chengfu Economic Development Co., Ltd

Website:  

We have been working with PCFREE for many years, and have witnessed the growth of PCFREE. From initially less than five people to a powerful group with a dozens of technicians, we see the great potentials of PCFREE. We hope for more frequent communication and contact from you, and help to enhance higher efficiency of our network and hardware equipment.  

Contact:Ms.Meng

Compnay:SinoPac Securities (Asia)

Website:http://www.sinopacasia.com 

Working with PCFREE nearly a year now, we are rather satisfied with your service. Due to the nature of our industry, internet connection is crucial to us. Any issue with internet cannot be delayed. You provide us timely service and professional engineers with good service manner, and help us to solve the problem in the quickest speed. Thank you!! 

Contact:Ms. Wu

Company:Hongkong Aosa Trading Ltd Shanghai Office

Website:  

We have been working with PCFREE nearly half a year now. Initially, after the resignation or our IT officer, we did not plan to hire full-time or part-time IT. However, nothing lasts forever, our computer encountered unexpected problems, so we could not carry out any work. It then reminds us maybe we should try IT outsourcing. This helps to bring out our cooperation with PCFREE. Our work highly dependent upon the computer due to the nature of our business operation. Fortunately PCFREE always turns up in the first place, timely response, good attitude, and frequent service check. With PCFREE around, we no longer worry about our computers. We sincerely wish that PCFREE has a better future and hope our cooperation is more lasting and smooth.  

Contact:Ms. Cui

Company:Shanghai Pudong Donglu Overseas Affairs Service Co., Ltd

Website:http://www.chuguola.com 

Good service attitude and solid technical skills, timely response and resolution 

Contact:Ms. Zhang

Company:Shanghai Marrison Co., Ltd

Website:  

Overall, engineers’ attitude are good, service quality is commendable. Hope our cooperation continues and have a better coordination. 

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