Managed Communications Services

Do you depend on multiple carriers to get the wide area network (WAN) functionality you need? Can you count on them for your mission-critical applications? How are you keeping a handle on costs? And enforcing service level agreements (SLAs)?

PcFree Managed Communications Services effectively manage your WAN. No matter how complex or geographically dispersed. Using our best practice processes, tools and technologies, we enhance the performance and availability of your critical connectivity.

This solution delivers network consulting services, such as WAN design and analysis, client support for provider selection, and total management of your provider relationship in conjunction with other Unisys services.

Highlights

• Achieve increased availability and reduced downtime.
• Improve costs with increased efficiencies.
• Raise the bar on productivity.
• Focus your staff on strategic business issues.

Service Elements

• Lifecycle management, including provider interface, provisioning, change management and SLA reporting.
• Carrier management and reporting.
• Telecom Expense Management.
• Coordination of remote network management and maintenance services.
• Managed Voice Services.

Other Services Required

• Service Portal
• Service Desk
• Site Network Management Services